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Elegant Abstract Background

Identify customer needs from interview

Paper Abstract

1. Gender
2. Age
3. Occupation
4. Where are you staying?
5. Do you use water?
6. For what purposes will you use water?
7. In a day, roughly how many gallons of water do you use?
8. Are you experiencing water shortages in the area where you live?
9. Are you aware of any significant water pollution in the area where you live?
10. Do you suffer any problems from water shortage issues in Selangor?
11. How do you overcome the water shortage in your area?
12. How concerned are you about water scarcity in your area in the next 10 years?
13. May I know your monthly water bill?
14. Do you plan to reduce your water bill?
15. In your daily life, do you pay attention to the amount of water you consume?
16. Is ecology an important subject for you? 
17. How frequently does your area receive rain?
18. Do you know about rainwater harvesting?
19. Do you think it is necessary to do rainwater harvesting?
20. If yes, why so?
21. Do you think that we are able to use rainwater instead of fresh supplied water? 
22. If so, for what purposes? (shower, toilet, watering, dishwashing) 
23. Do you think that collecting rainwater will save you money? 
24. Would you be willing to try (and pay for) a rainwater harvesting system for your daily use?
25. How much would you be willing to put into this system? 
26. Do you know the process of rainwater harvesting?
27. In your opinion, how can we recycle the rainwater?
28. Do you think there is a possibility to drink harvested rainwater which were treated and filtered?
29. Do you agree that a rainwater harvesting system could help in promoting both water and energy conservation?
30. What is your main concern about the rain water harvesting project?

Survey Questions

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List of Customer Needs

  1. Overcome the water shortage issues at their living area

  2. Reduce monthly water bills (by 50 %)

  3. Save money

  4. Save water 

  5. Clean water for daily household use 

  6. Free from bacterias and microorganisms (no contaminants)

  7. Can accommodate large amount of water for daily use

  8. Multi-use (Water that is completely safe for drinking and cooking purpose)

  9. Odourless (no smell) water

  10. Colourless water (turbidity <2)

  11. Environmental friendly solution 

  12. Highly effective 

  13. Easy to install 

  14. Biodegradable materials 

  15. Low installation price

  16. Low maintenance cost 

  17. User friendly (easy to care and handle by normal people. Do not depend on technicians or engineer)

  18. Collect the rain water as much as possible (95% of the fall rainwater)

  19. Automated system (Process control)

  20. Can be used for gardening purposes

  21. ROI <3 years

  22. Implement traditional knowledge skills and materials can be used to collect the water and no government technical assistance is required for repair and maintenance.

  23. Do not use much space ( during the equipment implementation)

  24. Less electricity usage (during the pump and etc usage)

  25. Solar energy to produce electricity.

  26. Integrate water from washing machine wash and dishwasher water (can also be used for toilet flush)

  27. The water enough to be used for at least 7 days of water shortage period.

  28. High quality equipment (Do not rust or leak)

  29. Proper water flow system (not cause flood due to blockage)

  30. Allow few rainwater to touch the earth for to cool the environment

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